What we do
REPORTING AND ANALYSIS
Better insight means better decision-making. Benchmark your performance against your competitors, monitor for high-risk mentions, or use our advanced analytics to better understand and predict future market behaviour.
CRISIS MANAGEMENT & STRATEGY
Prevention is always better than cure. Work with our team of specialists to design, improve, or overhaul your community management, customer service, or communication offerings to dramatically reduce your online risk profile.
SPECIALISED TRAINING
A collective 30 years of media, PR, digital, and strategic communication experience means we know a thing or two about what's needed to thrive in today's marketing landscape. We'll work with your team to identify skills gaps and provide you with bespoke training solutions level up your talent.
REACTIVE CRISIS CONSULTING
Have you ever wished you had a SWAT team of reputation and communication experts on hand when your brand is facing a crisis? Well, now you have us. Contact our team for immediate, hands-on support when your reputation is on the line, online.
What they have to say
Building a brand reputation is tough, but maintaining it in the age of social media is even tougher. When we've had challenging times in the space, we don't make a move without consulting with Mike and the team at 48H. We would never navigate the space without them - they are masters at brand strategy and protection on social media.
RYAN BACHER
MANAGING DIRECTOR
Without a doubt, Mike and Victor are the leaders in social media brand reputation management in SA. Their experience in this field is simply unmatched. In a brand crisis, there’s no other team I’d rather have on my side.
MATT JACKMAN
SENIOR MANAGER: SOCIAL MEDIA
When our business recently found itself in the eye of a social media storm, one name came up repeatedly, 48HOURS. Within minutes of sending Mike a message, he called me with an action plan. If you ever find yourself in a social-media ORM bind, make sure you have 48HOURS on speed-dial; they were a lifeline for our brand.
LEE-ANNE SINGER
MANAGING DIRECTOR